Stop selling! Start helping- sales tips
When people focus on selling, they’re thinking about themselves. A salesperson focusing on selling to the customer is thinking about targets, about their Emi’s, and about the commitments, they’re aiming for.
I’m not saying that salespeople shouldn’t have goals and targets. It is very much frustrating to keep going when you’re working with customers who haven’t yet said yes.
Customers are people. We can’t forget that. Your customers are real people with real feelings. Ask further, listen a bit more, and they might share the reason why they can’t say yes to your proposal.
Who wouldn’t want to deal with someone who is focused on helping their needs and goals? Focusing on helping customers develops trust, which later converts to deeper customer relationships. This is where you’ll hear your customers’ real pain points, the real reasons why they can’t say Yes to your proposal.
Show them how you can help to meet their needs.
We win when our customers win!